Delivery & Returns

Exchange policy:

Phira London offers exchanges for any goods purchased within 14 days of receipt of order. Standard online exchange policy applies to all sale goods purchased online (14 days from the receipt of the order).
Please contact our customer care service on to confirm receipt of goods.
Please note exchanges are dependent on stock availability and the item/s may not always be available. Phira London is not responsible for delivery. Items should be exchanged new, unused with all original packaging intact. If goods or packaging are damaged or altered they may be deemed not acceptable and may be returned to the customer.
Once Phira London has an acknowledgement of your exchange they will provide a shipping address.
For any further questions please contact


Phira London ships recorded delivery, please allow 7-25 working days. Phira London ships Worldwide. Please be aware that any duty and taxes that may be due in the country of destination, are the responsibility of the customer.*